Last updated: 2nd March 2026

At BrickForge, we are committed to processing and shipping your order efficiently and transparently. Please review the information below before placing your order.

Order Processing

All orders are processed within 24 hours (excluding weekends and public holidays).

Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a confirmation email with tracking information.

Where We Ship From

All BrickForge orders are shipped directly from our warehouse in Dongguan, China.

This allows us to maintain strict quality control and offer competitive pricing to builders worldwide.

Countries We Ship To

BrickForge ships worldwide, including but not limited to:

United States, Canada

United Kingdom, Germany, France, Netherlands, Belgium, Austria, Luxembourg, Italy, Spain, Portugal, Denmark, Sweden, Finland, Greece, Cyprus, Malta, Croatia, Slovenia, Slovakia, Hungary, Czech Republic, Poland, Romania, Bulgaria, Latvia, Lithuania, Estonia, Ireland

Australia, New Zealand

Japan, South Korea, Taiwan, Vietnam, Malaysia, Singapore, Hong Kong

Jordan, Kuwait, Oman, Qatar, Saudi Arabia, UAE, Bahrain

Isreal, South Africa

PLESAE NOTE : We do not ship to P.O Box numbers.

Estimated Shipping Times

Please note: All shipping times are approximate and not guaranteed.

Destination	Standard	Express
United Kingdom	10 Days	4 Days
Europe	10 - 12 Days	4 - 7 Days
Australia	11 Days	7 Days
New Zealand	9 Days	Not Available
United States	13 Days	8 Days
Canada	10 Days	Not Available
Asia	5 - 8 Days	Not Available
Hong Kong	2 Days	Not Available
Middle East	9 - 10 Days	Not Available
Israel	10 Days	Not Available
South Africa	17 Days	Not Available

Shipping Costs

Shipping costs are calculated at checkout based on destination and order weight.

Please note: Shipping costs are non-refundable.

Customs, Duties & Taxes

BrickForge prices include applicable export charges and standard international shipping arrangements from our warehouse in China.

In most cases, customers will not need to pay additional import duties or taxes.

However, depending on your country’s regulations, local customs authorities may apply additional import duties, taxes, clearance fees, or handling charges.

Any such additional charges imposed by customs authorities are the responsibility of the customer.

BrickForge has no control over customs processes or fees applied by local authorities and cannot be held responsible for delays or charges incurred during customs clearance.

Tracking Information

Tracking details will be provided once your order has been dispatched.

Please allow 24–48 hours for tracking information to update after dispatch.

Delivery Delays

While we strive to meet estimated delivery times, delays may occur due to:

• Customs inspections
• Weather conditions
• Carrier delays
• Local delivery disruptions

BrickForge is not responsible for delays outside of our control.

Order Issues

Customers must inspect their order upon delivery.

Any shortages, missing items, or discrepancies must be reported within 72 hours of delivery.

For full details, please refer to our Returns & Refunds Policy.

 

Questions?

If you have any questions regarding shipping or your order, please contact:

Email: support@brickforge.shop

Website: www.brickforge.shop

We aim to respond within 24–48 hours.